Shipping Policy
Last Updated: 26/6/2026
Thank you for shopping with Giggles & Grace.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Please note that orders are not processed on weekends or public holidays.
Delivery Times
As a dropshipping business, products may be shipped directly from our suppliers.
Estimated delivery times are:
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United Kingdom: 5–12 business days
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Europe: 7–15 business days
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International: 10–20 business days
Delivery times are estimates only and may vary depending on destination, customs processing, courier delays, or other factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout and displayed before payment is completed.
Any free shipping promotions will be clearly stated on our website.
Order Tracking
Where available, tracking information will be provided via email once your order has been dispatched.
Please allow a few days for tracking information to become active after receiving your shipping confirmation.
Delayed Deliveries
While we strive to ensure timely delivery, Giggles & Grace cannot guarantee delivery dates and is not responsible for delays caused by:
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Customs inspections or clearance procedures
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Courier service disruptions
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Extreme weather conditions
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Public holidays
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Events beyond our reasonable control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We cannot be held responsible for orders delivered to incorrectly supplied addresses.
Lost or Missing Orders
If you believe your order has been lost or has not arrived within the estimated delivery timeframe, please contact us at sales@gigglesgrace.store.
We will work with the shipping carrier and supplier to investigate the issue and assist in finding a suitable resolution.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide photographs where possible.
We will review the issue and arrange a replacement, refund, or other appropriate solution where applicable.
Contact Us
For any shipping-related questions, please contact:
Email: sales@gigglesgrace.store
