Terms & Conditions

Last Updated: 15/06/2026

Welcome to Giggles & Grace. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

Giggles & Grace is an online retailer of children's clothing and accessories.

Business Name: Giggles & Grace

Email: sales@gigglesgrace.store

2. Eligibility

By using this website and placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

3. Products & Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, we cannot guarantee that all information is free from errors.

We reserve the right to modify, discontinue, or remove products without prior notice.

Colours and appearances may vary slightly due to differences in device displays.

4. Orders & Acceptance

When you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability
Pricing errors
Suspected fraudulent activity
Incomplete or inaccurate customer information

If an order is cancelled after payment has been taken, a full refund will be issued.

5. Pricing & Payment

All prices displayed on our website are in GBP (£) unless otherwise stated.

Payment must be received in full before orders are processed and dispatched.

We reserve the right to change prices at any time without prior notice.

6. Shipping & Delivery

As a dropshipping business, products may be shipped directly from our suppliers.

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

Customs clearance procedures
Postal or courier disruptions
Severe weather conditions
Circumstances beyond our reasonable control

Customers are responsible for ensuring that delivery information provided is accurate and complete.

7. Returns & Refunds

At Giggles & Grace, we want you to be completely satisfied with your purchase.

Customers may request a return within 14 days of receiving their order.

To qualify for a return:

Items must be unused and unworn
Items must be returned in their original packaging
All tags must remain attached
Items must be in a resalable condition

Sale, promotional, or clearance items may not be eligible for return unless faulty or where required by applicable consumer protection laws.

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery and provide photographic evidence where possible.

Approved refunds will be issued to the original payment method.

8. Consumer Rights

Nothing in these Terms & Conditions excludes or limits your statutory rights under applicable UK consumer protection laws.

9. Intellectual Property

Unless otherwise stated, all content on this website, including our branding, logo, website design, graphics, text, and other original materials, is owned by or licensed to Giggles & Grace and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or otherwise use any content from this website without our prior written consent.

Any third-party trademarks, product images, brand names, or other intellectual property displayed on this website remain the property of their respective owners.

10. Limitation of Liability

To the fullest extent permitted by law, Giggles & Grace shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website or the purchase of our products.

Nothing in these Terms shall exclude liability for death, personal injury, fraud, or any liability that cannot be excluded under UK law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external websites.

13. Changes to These Terms

We reserve the right to update or amend these Terms & Conditions at any time. Any changes will be effective immediately upon publication on our website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at: